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Unable to write to flash

My client has had to replace their ASA 5510.  Upon importing the image to the brand new ASA they are unable to write to the flash.

They have run fcsk disk0: to no avail.

show file system show 0 and 0 for Flash size and Free space on disk0.

Is there anything that can be done, short of formating flash and trying to reinstall the image?  I have asked them to reload the ASA but they are reluctant to do so as they don't want the site to lose connectivity.

Thanks                  

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