Can you copy and paste the exact error you are seeing. It may or maynot be related to the 4FE card.
The software may be telling you the box itself is not an official support Cisco IDS-4235. This could happen if parts were replace on the sensor, or there was a mistake during manufacturing.
If it does turn out to specifically be the 4FE card, then we have heard of situations where a 4FE card was used that was not specifically purchased as the IDS-4FE-INT= Cisco part number.
(Another Cisco 4FE card was purchased that was designed for a different product line placed in a IDS-4235 and was working with 4.1. But when upgrading to 5.0 it is detected that the card is not specifically the IDS-4FE-INT= part number.)
We had to become more stringent on the supported cards because of the change in naming conventions that took place in 5.0 (using terms like Ethernet0/1, FastEthernet1/0, GigabitEthernet2/0 etc.. instead of generic terms like int0,int1, etc..)
thanks for reply
this the exact o/p i got
sensor# conf t
sensor(config)# up ftp://172.20.70.1/ips-k9-maj-5.0-1-s149.rpm.pkg
Warning: Executing this command will apply a major version upgrade to the app
ation partition. The system may be rebooted to complete the upgrade.
Continue with upgrade? :
% Please answer 'yes' or 'no'.
Continue with upgrade? : yes
Error: This hardware platform, , is not supported in version 5.x .
thanks for your help i can upgrade now but i have a strange problem after i do sh ver on ips i got this o/p
sensor# sh ver
Cisco Intrusion Prevention System, Version 5.0(1)S149.0
OS Version 2.4.26-IDS-smp-bigphys
Serial Number: 7B3W251
No license present
Sensor up-time is 11 min.
Using 733876224 out of 923549696 bytes of available memory (79% usage)
system is using 17.3M out of 29.0M bytes of available disk space (59% usage)
application-data is using 31.0M out of 174.7M bytes of available disk space (19% usage)
boot is using 40.5M out of 75.9M bytes of available disk space (56% usage)
application-log is using 530.4M out of 2.8G bytes of available disk space (20% usage)
MainApp 2005_Mar_04_14.23 (Release) 2005-03-04T14:35:11-0600 Running
AnalysisEngine 2005_Mar_04_14.23 (Release) 2005-03-04T14:35:11-0600 Running
CLI 2005_Mar_04_14.23 (Release) 2005-03-04T14:35:11-0600
IDS-K9-maj-5.0-1- 14:16:00 UTC Thu Mar 04 2004
Recovery Partition Version 1.1 - 5.0(1)S149
so what is the meaning of no license present and how i can get it also before upgrade i can connect to ids through https but now i can not so do u know any doc for how to work with ips
Regarding the "No license present" message:
Beginning with IPS 5.0, an IPS Subscription Service License is required to install signature updates.
You can request an IPS Subscription Service License for all sensors covered by a maintenance contract at this URL:
To manage your maintenance contracts use the Service Contract Center found at this URL:
With the initial release of 5.0, the first several signature updates will be released without the license enforcement to allow you time to get your maintenance contracts in order and your sensors licensed. However, it is recommended that you get your license and install it as soon as possible in order to avoid interruptions in your signature updates.