Update ASA-SSM-CSC-10 module

[reto.rutishauser]

Hi,

I'm not able to update (reinstall) a ASA-SSM-CSC-10 module. I used the CLI-Command : "hw module 1 recover boot". But the module is still in the Recover-mode.

Output from CLI (I used the image: csc6.1-b1519.bin):

Slot-1 890> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Slot-1 891> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Slot-1 892> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Slot-1 893> Received 59944272 bytes

Slot-1 894> Launching TFTP Image...

sclfw002# sh module

Mod Card Type Model Serial No.

--- -------------------------------------------- ------------------ -----------

0 ASA 5510 Adaptive Security Appliance ASA5510 JMX1032K16L

1 ASA 5500 Series Content Security Services Mo ASA-SSM-CSC-10 JAF10290481

Mod MAC Address Range Hw Version Fw Version Sw Version

--- --------------------------------- ------------ ------------ ---------------

0 0018.195b.e68d to 0018.195b.e691 1.1 1.0(11)2 7.2(1)

1 0018.7317.b44a to 0018.7317.b44a 1.0 1.0(11)2

Mod SSM Application Name Status SSM Application Version

--- ------------------------------ ---------------- --------------------------

Mod Status Data Plane Status Compatibility

--- ------------------ --------------------- -------------

0 Up Sys Not Applicable

1 Recover Not Applicable

Could anybody help me?

thanks

Reto

[a.kiprawih]

Are you able to stop the recovery from continuously running? Use "hw-module module 1 recover stop" to end it. Then try to reset it again (hw-module module 1 reset).

If the module become unresponsive due to too long running in recover mode, big chances you need to reset the ASA. But try to reset/shut it down via ASA CLI first before decide to shutdown/powerup the whole box. This may be inevitable. During shutdown, remove the module, and power-up the ASA. Insert the module once the ASA is properly running, and check the status/mode again.

Start the boot recovery process again, recover configure if necessary. If you need to stop it, issue "hw-module module 1 recover stop" within 45sec after the recover boot/configure started.

HTH

AK