Re: Upgrade c3850 ios XE 3 to 16

Raminkn20 · ‎05-02-2023

Hi. I try to upgrade my cisco catalyst 3850 from ios xe 3.3.6e to 16.3.9. But i have this issue and switch doesn’t boot.

Bootable image at @ ram:0x53430388

Bootable image segment 0 address range [0x81100000, 0x81b8adc0] is in range [0x80180000, 0x90000000].

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@boot_system: 377

Loading Linux kernel with entry point 0x816903c0 ...

Bootloader: Done loading app on core_mask: 0x3f

### Launching Linux Kernel (flags = 0x5)

>>> Boot Failed - pulling status and logs:

● mount_packages.service - Mount packages

Loaded: loaded (/lib/systemd/system/mount_packages.service; static)

Active: failed (Result: exit-code) since Tue 2023-05-02 13:00:06 Universal; 71ms ago

Process: 409 ExecStart=/mount_packages.sh (code=exited, status=127)

Main PID: 409 (code=exited, status=127)

Leo Laohoo · ‎05-02-2023

Cold-reboot the switch.

Make sure the power supplies stop screaming before the restoring power back to the switch.

Raminkn20 · ‎05-02-2023

i tried it , but it didn't work

Leo Laohoo · ‎05-02-2023

RMA the switch.

Raminkn20 · ‎05-03-2023

Whats the problem? is it a hardware problem? ... i can't RMA that simply... can you help me to solve that?

Raminkn20 · ‎05-04-2023

i installed 3.6.10 , but after reboot os didn't boot and flash of device was became read only.i cant do any thing.

Marius Gunnerud · ‎05-02-2023

You could try booting from a TFTP server. The image might be corrupt.

Here are some links that will hopefully help you troubleshoot:

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Raminkn20 · ‎05-03-2023

i recovered that by usb flash and now it works with old version os. but i need to upgrade and it doesn't work with any released 16 os