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Upgrade CSM 4.7 to 4.8 problem, Devices

mozmorris1974
Level 1
Level 1

Upgraded from 4.7 to 4.8, every time i go into configuration manager then it displays jumpstart page, if i close that down there are no devices shown the button doesnt respond to being clicked and we cant add devices.

 

policy bundle responds

policy responds

map responds

device no response

 

if i got into Health and performance/event monitor then i can see the devices.

 

3 Replies 3

robert.verdam
Level 1
Level 1

Did you resolve this issue? I'm having the same issue upgrading from 4.7 to 4.8.

no, i tried a few things from another post which didnt help so ended up reinstalling 4.7 and restored from a backup.

 

I did note that we didnt have sp1 for 4.7 installed (not sure if needed) and have since installed that, but havent had enough free time to try to go to 4.8 again.

good luck.

 

 

Do you happen to remember which things you tried from that other post (and what post it was)?

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