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Upgraded an ASA 5505 with latest ASDM through the upgrade wizard and can't reach configuration now

marcus.prevent
Level 1
Level 1

Hello,

I upgraded our Cisco ASA 5505 to the latest ASDM through the upgrade wizard in ASDM but after the upgrade I can't get in to the "Configuration" tab in ASDM anymore. It's stuck on "Validating Running Configuration".

I have Java 1.8 and ASDM worked before I upgraded the ASDM on the firewall.

I can SSH to the device without problems and also reboot it and all configuration works, just seems that ASDM is always hanging itself.

Kind Regards.

4 Replies 4

Vibhor Amrodia
Cisco Employee
Cisco Employee

Hi,

This is a new issue. Open a TAC case.

Refer:-

https://supportforums.cisco.com/discussion/12461131/asa-5505-asdm-74

Thanks and Regards,

Vibhor Amrodia

Hi,

Thanks, I opened a case.

marcus.prevent
Level 1
Level 1

There is a bug-report about this here,

https://tools.cisco.com/bugsearch/bug/CSCut57751/

The ASDM 7.4 didn't work with the ASA image but a downgrade to ASDM 7.3.3 solved it.

Chris Hott
Level 1
Level 1

I'm running 8.3(1) and updated all our firewalls to 7.4(1). and had the same issue.

It works find on the ones running 9.1(5). I backed it down to 7.3(3) and it is working as expected.

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