I have recently come upon a ticket that requires functionality from a later version of the ASA 5510 IOS Firmware, upon researching how to do this upgrade I got caught in a catch 22 where I am unable to dowload ASDM or the ASA software, apparantly I need a service account? I'm looking at Ciscos software download page and searching ASDM which then brings up links to two pages which are ASA and ASDM. Can anyone verify that I do need a service account or point me in the right direction to get these software components?
