Virtual Defense Center Gui Fails to Load

[brandonstephens922]

I have an outdated version of Virtual Defense Center I need upgrade and repurpose. This process is much easier through the web gui but I am unable to get the webpage to load. The address will resolve but nothing is displayed but a white screen. Has anyone seen this before or know how to resolve this? 

I have full admin access to the CLI, have rebooted and restarted all services several time to no avail. Any help is welcome.

thanks

[hoffa2000]

What browser are you using? I sometimes get different results from the FMC when I switch between Chrome and IE11.

And...also, it's not a case where Firepower is blocking "itself", a firewall is blocking you access?

/Fredrik

[Aastha Bhardwaj]

Hi,

Try a different browser . Check for /var/log/httpsd_error.log and see if you find any significant error message ?

Regards,

Aastha Bhardwaj

Rate if that helps!!!