Support Talks Slides- How to determine a legitimate hardware issue
(Live event - Thursday 13 May, 2020 at 9:30 am Pacific/ 12:30 pm Eastern / 6:30 pm Paris)
This event had place on Thursday 13th, May 13 at 9:30hrs PST
This event helps you to understand legitimate hardware failures versus other scenarios that present themselves as hardware issues but may be something else. Use cases, examples, and steps that can be taken to differentiate between these issues are be provided.
What is Hardware Failure?
What is Non-Hardware Failure?
Hardware & Non-hardware Failure Examples
Ambrose Taylor is a Technical Leader with the Customer Delivery team at Cisco. He has over 10 years of experience in the IT industry. He has been working at Cisco for eight years, starting in the Catalyst Switching team in 2013. He has been a technical leader for Catalyst products for two years. Ambrose holds a CCIE Enterprise Infrastructure #60254.
Nathan Pan is a Technical Consulting Engineer with the Enterprise Routing and Switching team at Cisco. He has over five years of experience in the IT Industry. He has been working at Cisco for five years, starting in the Catalyst Switching team in 2016 and has been a Tech Lead in the Enterprise Switching team for three years. This year, Nathan will transition to Technical Leader for Catalyst products.
Hi Team,Greetings!!Below website is categorized under online Communities but still the website is blocked under Gambling in cisco Umbrella. Could you please check and help on how to proceed further.URL: http://www.slotimports.com ThanksWKH
Hello my router has missing the IOS file but i have the copy of the file in my tftp server. due to missing file, my router goes directly to rom mode. I tried tftpdnld command in case and i got this output rommon 5 > Ip_address=192.168.1.1rommon 6 ...
Hi,I need help. I have 1 switch, 1 router, and 1 ASA firewall. All of them are in the same network. It can ping to each other as well. But whenever I try to traceroute 184.108.40.206 or 220.127.116.11, it's only giving me a dead hop (* * *). Any idea how to make this w...
We have a fiber loop connecting about a dozen school buildings. They have all been running 3850's up until earlier this year, when we started upgrading. One location now has a 9300 stack. All of these switches, including the 9300 are bro...
Cisco C1111-8P continuously rebooted and we don't get access to privilege mode. Below errors we are seeing on CLI:% There may not be enough space available to collect the complete crashinfo% It would be advisable to have 283008 bytes free space on bootfla...