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Issue while trying to rollback upgrade in NSO

anandmi
Cisco Employee
Cisco Employee

I am getting this particular error while trying to rollback upgrade in NSO.

anandmi_0-1684826734576.png

and the error is

May 23 12:35:58 cups-lab-nso-02.novalocal ncs[651499]: Starting ncs: Bad configuration: /etc/ncs/ncs.conf:0: eacces

 

5 Replies 5

jvikman
Cisco Employee
Cisco Employee

Check the file permissions of the /etc/ncs/ncs.conf and make sure the admin user can access that file.

checked that and everything is ok but still unable to restart the NSO

 

getting the below error after doing so:

anandmi_0-1684831589537.png

 

u.avsec
Spotlight
Spotlight

Either what was already suggested or you have something inside ncs.conf that shouldn't be there.

I'm more inclined towards first. Using a mix of root/non sudoer/sudoer users to install/place neds/run NSO is giving you issues.

jvikman
Cisco Employee
Cisco Employee

Something is up, check the permissions of the /var/opt/ncs/state directory and all files and directories starting with name package-in-use.

After creating the link packages-in-use->package-in-use.cur we try to remove the package-in-use.new file (if it exists), if that fails this error would show up.