Content filtering not working

[xjkrcx]

Hello,

Is anyone else not seeing content filtering working?  the "internetbadguys" test works fine.  but the exampleadultsite.com is not being blocked.  I have tried updating filtering to high, removed and re-added my home IP, waited 10 minutes, but nothing.

[rotblitz]

Your dashboard settings not taking effect is usually caused by your IP address not registered at your dashboard.
Visit https://dashboard.opendns.com/settings/ to correct this.

[xjkrcx]

Yup, already checked that.

[rotblitz]

Copy & paste the complete plain text output of the following diagnostic commands to here:

nslookup -type=txt debug.opendns.com. 208.67.220.220
nslookup -type=txt which.opendns.com.
nslookup whoami.akamai.net.

[xjkrcx]

C:\Users\Administrator>nslookup -type=txt debug.opendns.com. 208.67.220.220
Server: resolver2.opendns.com
Address: 208.67.220.220

Non-authoritative answer:
debug.opendns.com text =

"server m61.ash"
debug.opendns.com text =

"flags 40020 0 8050 180000000000000000003950000000000000000"
debug.opendns.com text =

"originid 417691182"
debug.opendns.com text =

"actype 2"
debug.opendns.com text =

"bundle 12693586"
debug.opendns.com text =

"source 100.34.12.132:64234"

C:\Users\Administrator> nslookup -type=txt which.opendns.com
Server: resolver2.opendns.com
Address: 208.67.220.220

Non-authoritative answer:
which.opendns.com text =

"m45.ash"

C:\Users\Administrator>nslookup whoami.akamai.net
Server: resolver2.opendns.com
Address: 208.67.220.220

Non-authoritative answer:
Name: whoami.akamai.net
Addresses: 2620:0:ccb::207
208.69.32.75

[rotblitz]

Everything’s fine. Your settings should take effect. If not, your browser may circumvent your system settings.

[xjkrcx]

I agree, they should, but they are not.  I've tried from multiple computers using multiple browsers (Chrome, Edge, Firefox).  

[xjkrcx]

I opened a ticket with OpenDNS support, will see what they have to say.

[rotblitz]

Then post the output of
nslookup www.exampleadultsite.com.

[xjkrcx]

C:\Users\Administrator>nslookup www.exampleadultsite.com
Server: resolver2.opendns.com
Address: 208.67.220.220

Non-authoritative answer:
Name: www.exampleadultsite.com
Address: 146.112.255.155

[rotblitz]

Correct, this is not being blocked. Let‘s see what staff come back with.

[xjkrcx]

Well, I never did hear back from their Support, but it's working now - it's been 5 days since I checked, so I don't know how long it took or what changes they made, but I'll take it.

[rotblitz]

Weird...