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418
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2
Helpful
16
Replies

How to unblock Pintrest

zena1
Level 1
Level 1

I have put Pintrest on my Never Block list but it remains blocked. Wondering if anyone knows how to fix this problem?

16 Replies 16

Anonymous
Not applicable

Have you tried clearing the cache on your devices? We advise that you clear the cache on your network's devices to ensure that your DNS settings take effect immediately. This includes client computers, devices, and any local DNS servers on your network. Please see Clearing the DNS Cache on Computers and Servers (https://support.opendns.com/entries/26336865-Clearing-the-DNS-Cache-on-Computers-and-Servers).

zena1
Level 1
Level 1

Thank-you, that seems to have worked! Do I need to clear the cache every time I make a change to the settings?

zena1
Level 1
Level 1

Spoke to soon...I can get on Pinterest but its not in HTML. Would OpenDNS block the way a website looks??

rotblitz
Level 6
Level 6

My question would be, why did you block Pinterest at all?  If you didn't block it, you wouldn't need to unblock it.  Whatever...

"Do I need to clear the cache every time I make a change to the settings?"

No, only in case you want  the settings changes to take effect immediately.

"I can get on Pinterest but its not in HTML. Would OpenDNS block the way a website looks??"

Then a domain being used by Pinterest is still blocked by your settings, most likely the one where they host their CSS, e.g. s-passets-ec.pinimg.com or cs89.wac.edgecastcdn.net.

Check your blocked domains at https://dashboard.opendns.com/stats/all/blockeddomains to verify this, and add e.g. pinimg.com to your "never block" list.  Add only domains which are clearly blocked according to your stats, or better reduce your filtering level or uncheck certain categories like Blogs and Photo Sharing.

alexahar
Cisco Employee
Cisco Employee

Since only pinterest.com is allowed, additional content such as images and scripts are likely on a different domain that is still being blocked. 

Add: pinimg.com and edgecastcdn.com to your never block list, clear your cache, and you should see the full pinterest.com return. 

rotblitz
Level 6
Level 6

Thanks for confirming what I already said.

snophus
Level 1
Level 1

I read through the posts. and pintrest is now working on my Macs. How do I get it to work on mobile devices? Anyone know the domains I need to unblock or how to find out what they are?

Thanks!

mattwilson9090
Level 4
Level 4

They might be using a different set of domains on a mobile website, and if you are using an app it might be a different set of domains as well.

As rotblitz said above looking in your stats and see what domains are being blocked.

schwartznj
Level 1
Level 1

Add: pinimg.com and edgecastcdn.com to your never block list - this worked for me - thank you!!

rotblitz
Level 6
Level 6

...but only if pinimg.com and edgecastcdn.com or subdomains of them are actually blocked by OpenDNS.  Otherwise it's really useless...

stuartdupuy1
Level 1
Level 1

This worked for me also. Thanks.

mostertag
Level 1
Level 1

I'm trying to do this as well. The recommended settings are applied, but I'm waiting for them to kick in.

Is there a way to investigate what domains are being used by the mobile app? Short of using wireshark to capture network traffic which might be overly difficult to implement. I don't believe my router tracks usage history at all.

Going to try this:

https://support.opendns.com/hc/en-us/articles/227989447-In-Block-Page-Bypass-or-Whitelist-Only-mode-some-websites-aren-t-working-as-expected

Recommends adding:

pinterest.com
s-media-cache-ak0.pinimg.com
s-passets-cache-ak0.pinimg.com

 

...

Did not work. Any ideas on the domain additions are welcome.

rotblitz
Level 6
Level 6

"I'm waiting for them to kick in."

You don't have to wait if you flush your caches.
https://support.opendns.com/hc/en-us/articles/227988627

Btw, your link does not work for me...

"Any ideas on the domain additions are welcome."

As I said above already, you find your blocked domains here - after 1-3 hours:
https://dashboard.opendns.com/stats/all/blockeddomains

To find out what domains are being used by a certain web page, enter its exact URL at https://www.webpagetest.org/ and after the test has run, click the "Domains" tab.

mostertag
Level 1
Level 1

Thanks very much for that. I used that website to check for the domains and I saw "pinimg.com" and added that. Everything appears to be working now.

I do have all these configured right now, but I'm not sure they're all necessary. I think the last two are redundant.

edgecastcdn.com
pin.it
pinimg.com
pinterest.com
s-media-cache-ak0.pinimg.com
s-passets-cache-ak0.pinimg.com