cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
243
Views
0
Helpful
18
Replies

Linksys router : "Oops. You're not using OpenDNS yet"

yadana934
Level 1
Level 1

Hello guys, just recently, I had to do a hard resetting of the house router. And also just had the OpenDNS server address added to the Linksys admin interface.

However, after saving the settings and flushing the cache and such, still I have issues bumping up on the "Oops. You're not using OpenDNS yet" page.

Please guide me through the issue(s) I may have overlooked. Simply keep in mind that I am a novice in this department, but I will try to give you as much possible information needed.

Thanks!

*Note : Below is a photo of the current (saved) setup of my Linksys router




untitled.JPG
18 Replies 18

rotblitz
Level 6
Level 6

Add one of 208.67.222.220 or 208.67.220.222 into the Static DNS 3 field.

rotblitz
Level 6
Level 6

Then flush both, your local resolver cache and your browser cache, and you should be good to go.

yadana934
Level 1
Level 1

Tried that, however I am still getting the same message of error (Oops, you're.................).

Perhaps the configuration of the router has anything to do with result of error, would it?

rotblitz
Level 6
Level 6

"Perhaps the configuration of the router has anything to do with result of error, would it?"

Not necessarily.  Let's see.

Post the complete plain text output of the following command here:

nslookup -type=txt which.opendns.com. 208.67.220.220

yadana934
Level 1
Level 1

This is what I get




untitled2.JPG

rotblitz
Level 6
Level 6

That's fine. You're using the OpenDNS location Singapore when you use OpenDNS.

Now post the complete output of the following command:
(Doesn't need to be a screen shot, but you can copy & paste the plain text.)

ipconfig /all

yadana934
Level 1
Level 1

Windows IP Configuration

Host Name . . . . . . . . . . . . : your-4105e587b6
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter {B5837532-3E8F-48A8-BED4-2DB7E8E4D14D}:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Anchorfree HSS Adapter - Packet Sche
duler Miniport
Physical Address. . . . . . . . . : 00-FF-B5-83-75-32

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-16-6F-C3-89-C0
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
208.67.222.220
Lease Obtained. . . . . . . . . . : Friday, September 06, 2013 9:22:43 P
M
Lease Expires . . . . . . . . . . : Saturday, September 07, 2013 9:22:43
PM

rotblitz
Level 6
Level 6

Brilliant!  And you're still getting the Oops! message?  Incredible!

Flush your caches again: http://www.opendns.com/support/category/10 and then try again.

If it still does not work, then your browser seems to be circumventing OpenDNS. What browser are you using?

yadana934
Level 1
Level 1

I have tried your latest suggestion, but I am still getting the error page.

I am using Google Chrome

rotblitz
Level 6
Level 6

yadana934
Level 1
Level 1

Hmm..This is really frustrating. Crossed fingers hoping that solution would work, but somehow it didn't! I am pretty sure it has something to do with th router. Since I just tried accessing the "Test Your Settings" phase using both laptop (Chrome) & iPad (Safari & Chrome) and still gotten the error page. There has got to be some configuration from the time I did a hard reset to the router that I probably did wrong. So, what do I do now?

Thanks for your attentive attitude rotblitz, I really appreciate the help!

rotblitz
Level 6
Level 6

"Since I just tried accessing the "Test Your Settings" phase using both laptop (Chrome) & iPad (Safari & Chrome) and still gotten the error page."

Did you ensure that your devices really use your router and not your neighbour's WLAN or a mobile phone connection?

Did you check the network settings status on those devices to see if there are only these three OpenDNS resolver addresses listed, assigned via DHCP from your router, as shown in ipconfig above?

DNS Servers . . . . . . . . . . . : 208.67.222.222 
                                                 208.67.220.220 
                                                 208.67.222.220

You do not use a VPN connection and do not have a proxy configued in your browsers?

You have only one internet connection and not something like Dual-WAN?

If yes to all questions, then I ran out of ideas. Open a support ticket with OpenDNS with a reference (link) to this thread.

yadana934
Level 1
Level 1

To answer all your questions:

Yes, I am very certain I am using the right connection

Well, how do I go about to check the network settings status? Surely enough, that might just be the solution. Since I didn't actually went through that process

Yes, I am not using any VPN connection (at the moment of setup/configuration)

Yes, I only have one internet connection.

maintenance2
Level 1
Level 1

"Well, how do I go about to check the network settings status?"

Depends on the OS. Check the network settings (the DNS entries are the bit you want) according to normal procedure. E.g., on a Windows machine with a systray icon for the network, you can open that then click on the Properties for the Local Area Connection.