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155
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1
Helpful
6
Replies

No "Add Network" option

cemkarahantev
Level 1
Level 1

I simply cannot find any "Add Network" options in my dashboard. Any ideas?

6 Replies 6

mattwilson9090
Level 4
Level 4

Then you are looking in the wrong place. For OpenDNS Home you add a network from the Settings tab of your OpenDNS Dashboard

rotblitz
Level 6
Level 6

Thinking to use OpenDNS Home, or another OpenDNS service?

For OpenDNS Home - this option should be found here: https://dashboard.opendns.com/settings/
What else do you see if not the option to add a network?  You may want to post a screen shot here.

cemkarahantev
Level 1
Level 1

I should've provided more info. I'm on Umbrella. Here is a screenshot,

I've looked everywhere but there's not "Add Network" option, neither on the new dashboard nor the old one.

support.opendns.com_hc_user_images_P3myv-Ny5nlXK30MqzGp8g.png

mattwilson9090
Level 4
Level 4

Are you using Umbrella Prosumer? If you are, Prosumer does not support networks, only devices with the app installed, so there would be no place to add a network.

 

Otherwise you should look in the current Umbrella documentation, open a support ticket with OpenDNS, or post in one of the Umbrella specific forums. This forum is generally posted to by OpenDNS Home users, very few of whom have experience or knowledge of Umbrella.

cemkarahantev
Level 1
Level 1

Oh, well... Than i'll have to ask for a refund then. Thanks for the help...

rotblitz
Level 6
Level 6

If you have Umbrella other than Prosumer, you'll get the network option.