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421
Views
2
Helpful
15
Replies

No Stats

dbives
Level 1
Level 1

Hi all,

I've had an account (and a few for other's home networks) that I fetch data on every week. All have been working fine.

All accounts are now showing zero stats. Last week some showed zero stats. The IP is updated using a script on the router, and I've confirmed that my IP is correct.

Stats are enabled.

What changed?

15 Replies 15

ignatius_riley
Level 1
Level 1

Same here. Yesterday when I logged in away from home my stats were fully populated. Today from home im seeing all zeros.

stange1
Level 1
Level 1

me as well

japjap
Level 1
Level 1

Same here!

kosaferi
Level 1
Level 1

The same for me

petervdm
Level 1
Level 1

me too!

fiatlux29
Level 1
Level 1

same for me,too

japjap
Level 1
Level 1

How does this thing work. Is there opendns support or is it only for the paying customers?

rotblitz
Level 6
Level 6

I suggest you raise a support ticket, link “Submit a request” above.

japjap
Level 1
Level 1

Yep, just did that. Noticed that we free-riders have possibility to do that too.. :)

ivdtz
Level 1
Level 1

me too, and I opened a support ticket on it

rabbitholeweb1
Level 1
Level 1

Same. If I got the “apply” button a zillion times I can get yesterday’s stats but only the first page. I created a ticket as well.

blockedforlife
Level 1
Level 1

Suddenly no stats for me since earlier yesterday. What's going on?

japjap
Level 1
Level 1

Anyone got reply from support? Any experience how long does it usually take to get an answer? I'm quite new with opendns and don't know what to expect.

jojojo1234
Level 1
Level 1

same here!