06-20-2017 02:39 AM
I'm trying to access the webpages below, but it's not allowing me to. I've changed my DNS to GoogleDNS and it's working fine. It's only in OpenDNS that I am not able to load these webpages:
http://tisserandinstitute.org/
I keep getting the error message:
tisserandinstitute.org took too long to respond.
Try:
Can anyone help or advise how to troubleshoot this?
Thanks!
06-20-2017 03:42 AM
Copy & paste the complete plain text outputs of the following diagnostic commands to here:
nslookup -type=txt debug.opendns.com.
nslookup whoami.akamai.net.
nslookup tisserandinstitute.org. 208.67.220.220
nslookup tisserandinstitute.org. 8.8.4.4
nslookup roberttisserand.com. 208.67.220.220
nslookup roberttisserand.com. 8.8.4.4
Then do a traceroute to all different returned IP addresses from the last four commands and also post the output here:
tracert <IPv4 addr>
I may then see what the problem may be, and if it is related to DNS at all.
06-20-2017 06:09 AM
Not sure if I did it correctly:
nslookup -type=txt debug.opendns.com.
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
debug.opendns.com text =
"server m1.lax"
debug.opendns.com text =
"flags 20 0 50 3950000000000000000"
debug.opendns.com text =
"originid 75289209"
debug.opendns.com text =
"actype 2"
debug.opendns.com text =
"bundle 9725997"
debug.opendns.com text =
"source 130.105.234.3:59709"
nslookup whoami.akamai.net.
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: whoami.akamai.net
Address: 204.194.237.15
nslookup tisserandinstitute.org. 208.67.220.220
Server: resolver2.opendns.com
Address: 208.67.220.220
Non-authoritative answer:
Name: tisserandinstitute.org
Address: 104.196.168.51
nslookup tisserandinstitute.org. 8.8.4.4
Server: google-public-dns-b.google.com
Address: 8.8.4.4
Non-authoritative answer:
Name: tisserandinstitute.org
Address: 104.196.168.51
nslookup roberttisserand.com. 208.67.220.220
Server: resolver2.opendns.com
Address: 208.67.220.220
Non-authoritative answer:
Name: roberttisserand.com
Address: 104.196.168.51
nslookup roberttisserand.com. 8.8.4.4
Server: google-public-dns-b.google.com
Address: 8.8.4.4
Non-authoritative answer:
Name: roberttisserand.com
Address: 104.196.168.51
TRACERT RESULTS:
tracert 104.196.168.51
Tracing route to 51.168.196.104.bc.googleusercontent.com [104.196.168.51]
over a maximum of 30 hops:
1 127 ms 9 ms 1 ms 192.168.1.1
2 66 ms 5 ms 2 ms 112.207.16.1.pldt.net [112.207.16.1]
3 3 ms 2 ms 2 ms 122.2.174.234.static.pldt.net [122.2.174.234]
4 4 ms 3 ms * 210.213.130.118
5 * * 4 ms 210.213.128.37.static.pldt.net [210.213.128.37]
6 2 ms 2 ms 2 ms 210.213.131.73.static.pldt.net [210.213.131.73]
7 147 ms 148 ms 150 ms las-b3-link.telia.net [62.115.13.210]
8 485 ms 159 ms 159 ms google-ic-303605-las-b3.c.telia.net [62.115.36.170]
9 174 ms 1045 ms 1444 ms 72.14.234.109
10 172 ms 173 ms 172 ms 216.239.62.44
11 208 ms 208 ms 208 ms 216.239.41.135
12 463 ms 226 ms 225 ms 209.85.249.50
13 235 ms 235 ms 236 ms 216.239.56.52
14 236 ms 1177 ms 1004 ms 74.125.37.189
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 237 ms 238 ms 236 ms 51.168.196.104.bc.googleusercontent.com [104.196.168.51]
Trace complete.
06-20-2017 07:02 AM
Update: When I switched my DNS to GoogleDNS... I didn't see that my pc changed the ISP to the other ISP that is being used in the house.
If I may revise my issue: I can't access the webpages with either GoogleDNS nor OpenDNS with the problematic ISP.
So yeah, I sort of figured out that it's an ISP problem, not a DNS problem. I don't know how else to fix this. Thanks for the help, anyway. :)
06-20-2017 07:09 AM
My earlier response went into "Pending approval", so posting as a screen shot:
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