Support documentation pages using unsupported protocol

[squodge]

Cannot load any support docs for OpenDNS on Chrome, Firefox, Edge etc

https://support.opendns.com/hc/en-us/sections/206253647-Computer-Configuration

https://support.opendns.com/hc/en-us/sections/206253667-Individual-Router-Configurations 

[orottler]

that's true for all content of support.opendns.com, wireshark shows that the server

reponds with a fatal handshake error.

sslabs isn't even able to evaluate the TLS version,  "Failed to communicate with the secure server"

funny, that there is no way to contact the owner of the server (email support.opendns.com is disabled too, pointing to here), may be we have to open a TAC case ?

[mclaugca]

Seems impossible to get support for OpenDNS

[Bryan Byles]

Try these instead:

https://web.archive.org/web/20250209194625/https://support.opendns.com/hc/en-us/sections/206253647-Computer-Configuration

https://web.archive.org/web/20240107152759/https://support.opendns.com/hc/en-us/sections/206253667-Individual-Router-Configurations 

[mclaugca]

Thanks for sending, but Cisco needs to fix the support website!

[wgustavus]

Absolutely!  Kind of embarrassing for Cisco to be operating servers still using insecure protocols that have not been supported for about 3 years!

[Bryan Byles]

The OpenDNS Community has moved!  The old site was shut down.
https://community.cisco.com/t5/opendns/bd-p/openDNS

[MikaelSkive]

Url's seems not to work now 😞

503 Service Unavailable

No server is available to handle this request.

[Bryan Byles]

Please retry the above URLs as I tried them and they worked for me.  To fix a "503 Service Unavailable" error, try refreshing the page, clearing your browser cache, or checking the website's status with a third-party tool. 

[Joey Jo-Jo]

This issue seems to have reoccurred (or never been solved). I get the same error as the OP on my Windows 11 PC and my Android mobile phone.

The links on this page lead to the SSL error, for example.