Where to enter Bypass codes?

[jrob09]

Hi community,

I was hoping this would be self explanatory - but where on earth do you enter bypass codes?

Every page that is blocked doesn't have any field for you to enter them. Am I misunderstanding the point on how these are supposed to work?

[mattwilson9090]

If you are using OpenDNS Home you don't enter them anywhere since that isn't a feature of that product. You'd need to be using one of the pay products, such as Umbrella.

[jrob09]

Sorry, I should have mentioned we are using umbrella.

I have installed the client on my PC. It's rolled out to about 250 desktops - but cannot find out where to enter these bypass codes. I've tried googling etc. without much joy.

Any idea?

Thanks!

[rotblitz]

You are in the OpenDNS forum but certainly wanted to visit the Umbrella forum:
https://support.umbrella.com/hc/en-us/search?utf8=%E2%9C%93&query=bypass+codes

And if this does not help, your best bet is to raise a support ticket with Cisco Umbrella.
https://support.umbrella.com/hc/en-us/requests/new

[jrob09]

Apologies and thank you for pointing me in the right direction.