07-11-2013 02:35 AM
Hello,
From my Cisco Commerce Workspace, my GPL is not the good reference. Indeed, when I create a new configuration, the Product Price List proposed is: GPL in US Dollers. But I Would like GPL EMEA. What can I change this and keep it by default.
Thanks & regrads
Cedric
Solved! Go to Solution.
07-11-2013 03:30 PM
Hi Cedric,
Good Day!
I have checked your username: ccedric and I saw that your pricelist has GLEMEA and GLOBAL pricelist.
In CCW Tool, if you would like to change your pricelist to GLEMEA, please see below steps:
1. In CCW homepage, see the portlet for QUICKLINKS, then choose link: Workspace Profile and Preferences
2. Once inside this link, you go into the General preferences tab
3. Inside the General Preferences, you will see the section for Pricing Information
4. You choose in the drop down for Preferred Price List : Global Price List - EMEA
5. No need to select the intended use
6. then hit SAVE at the lower part of the screen
This will make the default pricelist of your CCW Tool as GLEMEA.
Thank you.
Regards,
Shiela
CCW Support Team
07-11-2013 03:30 PM
Hi Cedric,
Good Day!
I have checked your username: ccedric and I saw that your pricelist has GLEMEA and GLOBAL pricelist.
In CCW Tool, if you would like to change your pricelist to GLEMEA, please see below steps:
1. In CCW homepage, see the portlet for QUICKLINKS, then choose link: Workspace Profile and Preferences
2. Once inside this link, you go into the General preferences tab
3. Inside the General Preferences, you will see the section for Pricing Information
4. You choose in the drop down for Preferred Price List : Global Price List - EMEA
5. No need to select the intended use
6. then hit SAVE at the lower part of the screen
This will make the default pricelist of your CCW Tool as GLEMEA.
Thank you.
Regards,
Shiela
CCW Support Team
07-11-2013 11:49 PM
Hi Shiela,
Thanks you very much!!! It's OK...
Bests Regards
Cedric
09-12-2017 05:23 AM
Hello, i updated my Profile&Preferences to Global list Emerging. But the smartnet services' prices are still not being updated in the estimates being created. However, when i convert my estimate to Deal the services prices increase ( which is correct).
Attached you can find an example
Can you please support asap.
09-12-2017 05:23 AM
Hello, i updated my Profile&Preferences to Global list Emerging. But the smartnet services' prices are still not being updated in the estimates being created. However, when i convert my estimate to Deal the services prices increase ( which is correct).
Attached you can find an example
Can you please support asap.
05-23-2018 01:36 PM
12-27-2018 05:34 AM
10-18-2013 07:21 AM
Hi,
i'm not able to change my pricing preferences (services also).
i need your support please.
Best Regards
Sofiane
10-18-2013 02:26 PM
Hi Sofiane,
Good day!
Please be advised that in order to change your price lists, your profile must be updated first with your preferred price lists. However, we are unable to locate your cco id to check if you already have Price Lists updated on it. Hence, we suggest that you open a case with the CCW Support Team for further investigation. Either create a case online at http://www.cisco.com/cisco/psn/web/workspace or by calling 1-800-553-6387 options 2 and 3.
If this is your first time to open a case using Customer Service Central, you will need to sign in to your My Cisco Workspace (http://www.cisco.com/cisco/psn/web/workspace) and then add the Customer Service Central module to your Workspace to open and manage your cases online. Help and support documentation is available on Operations Exchange.
Thanks and Best Regards,
Jen C.
CCW Support Team
03-20-2014 07:00 AM
Sheila
I need access to be able to see quotes via a price list that will show LIst pricing in Great Britain Pounds, does such a price list exist?
10-02-2014 07:18 AM
Hi Shiela,
I seem to have the same problem however following the steps you have described doesn't seem to solve the issue.
Is there another way to go about changing the Price list, I too need to be in GLEMEA which I think is the right price list for the UK.
Many thanks
Mehdi
12-04-2019 12:56 PM - edited 12-04-2019 12:56 PM
I am having this problem as well (looking to switch from USD to CAD); but I am unable to find within the portlet for QUICKLINKS, "Workspace Profile and Preferences"
08-03-2021 12:43 AM
Dear ccedric,
What could be done for the GPL-India, for the same error that is occurring while entering the products and selecting the subscriptions.
Please do help for the query.
02-21-2025 11:00 AM
Just ran into this. I went into the Estimates, then cloned it. When you clone it you can change the title and the price list.
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