Move items

[josepaulopetry]

Hello,

At CCW-Configuration, is there a way to move the item up or down?

For example, in a BoM, i have three items (1, 2 and 3), and i want to put the item 3 in position 2...

[jcaratiq]

Hi Jose Paulo,

Thank you for bringing this concern to us.

You can arrange the sequence of your configuration under the quote by going to QUOTE TAB >> DISCOUNTS & CREDITS >> FORMAT QUOTE >> then drag the line items and arrange it according to your sequence preference.

I hope this answers your question.

Thanks and Best Regards,

Jen C.

CCW Support Team

[jason_majie]

Hi Jen C.

this option is only available in quote, but normally we will do up the BOM first which is the configuration.

now what i do is COPY and manually delete. it is prone to mistake.

tks

[jcaratiq]

Hi Jason,

Good day!

Unfortunately we don't have that provision. The best thing I can suggest for the meantime, is for you to send an enhancement request.

If you wish to request for this feature, please send email to q2o-optimization@cisco.com

as an enhancement issue. However, you will need to fill out a template first and then send it to that alias.

To get the template, we suggest that you create a case with us online at http://www.cisco.com/cisco/psn/web/workspace or by calling 1-800-553-6387 options 2 and 3.

If this is your first time to open a case using Customer Service Central, you will need to sign in to your My Cisco Workspace (http://www.cisco.com/cisco/psn/web/workspace)     and then add the Customer Service Central module to your Workspace  to    open and manage your cases online. Help and support documentation  is    available on Operations Exchange.

Thanks,

Jen C.

CCW Support