ONS15454 CTC Not initializing

[fb_webuser]

We've got a SONET ring using CTC 9.2.1. We recently lost our old admin machine running XP in favor of a Win7 box. We reinstalled the CTC software, and now it fails to load completely. After downloading the shelf cache at 100%, we keep getting an "EOF reading band" message. Already uninstalled and reinstalled, and the same thing happens if we use a browser as well. Any ideas?

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Posted by WebUser Brian Sia from Cisco Support Community App

[supoonia · Accepted solution]

check this link

http://www.cisco.com/c/en/us/support/docs/optical-networking/ons-15454-series-multiservice-provisioning-platforms/116642-technote-ctc-00.html

you have to execute two commands to make it run on windows-7.

please let me know if it does't help