The 1000Base-LX/LH SFPs operate at the 1310nm wavelength. The fiber loss (budgetary) at 1310nm is 0.35dB /km. For your 2 to 6km fiber path (assuming a jumper cable in the middle) would have a light loss of 0.70dB to 2.3dB. The connector loss is 0.75 dB (typical is <0.30dB) per connected pair. If you had 4 connectors in a path, you would have an additional loss of 3dB; for a total path loss of 3.35dB to 4.5dB total loss.
Fiber loss = 0.7 to 2.3dB
Connector loss = 3dB
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Estimated path loss = 3.7 to 5.3dB.
If the network you are describing is a maximum of 6km long, the folks that performed the fiber installation need to find where the additional light loss is occurring. 15dB loss for this network is not operating properly. It is possible that you have a bad fiber splice, or more typical, the fiber is bent or pinched somewhere (splice case or other) such that it exceeds its bend radius, causing excessive splice loss.
If my assumptions are not correct, please provide a network diagram so we can understand and troubleshoot your issue.
Good luck!