We have supplied CISCO SG350-10SFP switches in one of our project, where it has to communicate through 1783-etap1f module of Rockwell automation over multi mode fiber optic cable to filed devices, but it's not communicating.
We tried following to know root cause of non communication:
1. Replaced CISCO switch with TP-Link make MC100CM converter and communication of MC100CM device with 1783-etap1f over Fiber optic gets established.
2. Replaced 1783-etap1f with TP-Link MC100CM convertor, have to change communication setting in CISCO switch for Auto Negotiation to 10/100 MBPS, then communication over fiber optic gets established.
But we have to make SG350-10SFP and 1783-ETAP-1F communicate with each other, which isn't happening, can anyone help us out establishing communication between this two products, specifications of 1783-etap1f is also attached for reference.
We are in doubt that either this devices are not compatible or CISCO switches are faulty products.