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SG350-10SFP and 1783-ETAP1F communication over multi mode fiber optic cable

We have supplied CISCO SG350-10SFP switches in one of our project, where it has to communicate through 1783-etap1f module of Rockwell automation over multi mode fiber optic cable to filed devices, but it's not communicating.

We tried following to know root cause of non communication:

1. Replaced CISCO switch with TP-Link make MC100CM converter and communication of MC100CM device with 1783-etap1f over Fiber optic gets established.

2. Replaced 1783-etap1f with TP-Link MC100CM convertor, have to change communication setting in CISCO switch for Auto Negotiation to 10/100 MBPS, then communication over fiber optic gets established.

 

But we have to make SG350-10SFP and 1783-ETAP-1F communicate with each other, which isn't happening, can anyone help us out establishing communication between this two products, specifications of 1783-etap1f is also attached for reference.

We are in doubt that either this devices are not compatible or CISCO switches are faulty products.

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