01-24-2003 06:45 PM - edited 03-12-2019 10:25 PM
"(error) Fatal error... 10 database resets have been necessary. Aborting export..."
-cust had run dbexport tool from the 3.x tools on answermonkey
-he did not run dbwalker beforehand, but after he ran the export tool, he ran dbwalker & got 0 errors
-re-ran dbexport and failed again:
-2.4.6.161 Exch 5.5 on-box
-upgrading Unity, Exch and moving to new domain
-Here's more of an excerpt than just the last line:
**************************************
Running FullDBExport version: 4. 0. 4
Search for '(error)' to find information on errors in export process
**************************************
Starting export at:1/24/2003 8:26:10 PM
Unity version on box= 246
Database connection OK.
Starting export process at:1/24/2003 8:26:10 PM
Exporting files and registry settings
Exporting file:E:\CommServer\IntLib\Cisco0002.INI
Exporting file:E:\CommServer\IntLib\AVANALOG.AVD
Exporting file:E:\CommServer\IntLib\AVSMDI.AVD
Exporting file:E:\CommServer\IntLib\AVMCI.AVD
Exporting file:E:\CommServer\IntLib\AVDCS.AVD
Exporting file:E:\CommServer\IntLib\AVERIC.AVD
Exporting file:E:\CommServer\IntLib\AVFUJI.AVD
Exporting file:E:\CommServer\IntLib\AVHCX.AVD
Exporting file:E:\CommServer\IntLib\AVINTE.AVD
Exporting file:E:\CommServer\IntLib\AVTOSH.AVD
Exporting registry tree
Exporting file:E:\CommServer\Support\routing.rul
Completed file export, starting export of call handlers.
Recordsets open for call handler export
Text Name=ch_HousmanJ, Alias=ch_HousmanJ
Exporting Base Handler Data
Starting top level items
(error) in export call handlers first pass. Number= 76, Description=Path not found, Source=DatabaseExport
(error) in export call handlers first pass. Number= 76, Description=Path not found, Source=DatabaseExport
(error) in export call handlers first pass. Number= 53, Description=File not found, Source=DatabaseExport
Starting Contact Rules
Starting Menu Entries
Starting messaging rules
Working with Standard rule.
(error) in export call handlers first pass. Number= 76, Description=Path not found, Source=DatabaseExport
(error) in export call handlers first pass. Number= 76, Description=Path not found, Source=DatabaseExport
(error) in export call handlers first pass. Number= 53, Description=File not found, Source=DatabaseExport
01-24-2003 06:59 PM
Looks like it's having problems with the voice names and greetings files there... I would doubt that would cause it to abort the export - it'll lot a bunch of errors in that case but it would press ahead. The restart database note there usually means it's getting a bunch of ODBC errors back...
Make sure you've installed MDAC 2.5 or later off Microsoft's site (the help file has the link for you) - this is often the cause of ODBC errors which would result in a failure like that.
The greeting files and voice name errors are another matter - is the C drive locked down or out of space by any chance?
01-24-2003 07:46 PM
Also, if you can shoot me the entire export log at lindborg@cisco.com, I'll take a look at anything else in there that might be happening.
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