7970 resetting

[miket]

I am having isuues with 7970's rebooting all on their own. Has anyone seen this and what was the fix.

I am running 3.3.4 also as callmanager as well as the latest 7970 code.

[pbarman]

The steps below may help you:

Here are the steps you need to take to format the flash, recover to the default configuration and reload the default load:

1) Power off 7970

2) Power on 7970 (with a power-brick) while holding the # key

3) The lines lamp should blink amber in sequence, let go of the # key

4) Press 123456789*0#

5) The lamps should blink green in sequence

6) The phone will obtain IP information via DHCP

7) The TERM70.default load will be loaded on the phone

8) The phone should recover the configuration file from CallManager, if not reset with **#** and your confriguration will be restored.

[lisa.albertson]

TERM70. load? Is this the latest version? I'm running 6.0 and having some troubles still. I looked on the website for a newer version, but did not find anything newer than 6.

Thanks

[pcabarga]

We are having this problem also. It appears that is a general bug. I am working with a Cisco Engineer who has provide me with experimental loads but with no success. I'll let you know...