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After Import from Unity 2.46 -> 4.0 1388:(error) exit action null

kalbrech
Level 1
Level 1

After an upgrade to 4.0(2), all of our subscriber's show this error:

1388:(error) subscriber's exit action is set to NULL. You can fix this by selecting a valid destination on the conversation page for this subscriber in the SA.

Can this be fixed by Bulk Edit?

Additionally, the Unresolved references report contains the following message:

Unity Installer Account - NTVOICE Primary CallHandler Invalid Owner. Invalid Message Recipient.

Detail: Invalid Message Recipient. Run Syscheck Utility.

Detail: Invalid Owner. Run Syscheck Utility.

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Yes, you can set the Exit destination for all subscribers in the latest bulk edit utility - it shows up as an "exit dest." tab - you can get the latest version for 4.x off it's home page here:

http://www.ciscounitytools.com/App_BulkEditUtility_40.htm

As for the error you list there, it's bogus - that account doesn't need an owner/recipient and you can ignore that.

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2 Replies 2

kalbrech
Level 1
Level 1

Forgot to say: users are homed on a separate Exchange 5.5 server

Yes, you can set the Exit destination for all subscribers in the latest bulk edit utility - it shows up as an "exit dest." tab - you can get the latest version for 4.x off it's home page here:

http://www.ciscounitytools.com/App_BulkEditUtility_40.htm

As for the error you list there, it's bogus - that account doesn't need an owner/recipient and you can ignore that.