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ATA 186 Forward calls on No answer/Busy

joe.leo
Level 1
Level 1

‎09-13-2002 01:14 AM - edited ‎03-12-2019 08:45 PM

I have ATA 186 "A" setup to forward calls from Phone1 to Phone2 in case Phone1 is busy/no answer; and to forward calls from Phone2 to another ATA 186 "B" in case Phone2 is busy/no answer.

Problem: in case Phone1 didn't answer, a call is forwarded to Phone2 but Phone1 is still ringing!

CallManager v3.1

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thomas.chen
Level 6
Level 6

‎09-19-2002 01:01 PM

Sounds like there may be a software issue. Be sure you're running the latest ATA186 software (2.15).

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joe.leo
Level 1
Level 1
In response to thomas.chen

‎09-23-2002 01:34 AM

I'm running the ATA186 software Version: v2.15.ms ata186 (Build 020723a)

So what could the problem be?!

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