ata 186 upgrade problem

[MARTIN IVAN]

My colleague upgraded ata firmware from h323 to sccp. After upgrade i am not able to access device. During boot sequence no lamp is flashing as it was before.

I see no MAC address via cdp on switch where it is connected. If i push lamp button for a few second to hear voice response in phone, i don't hear anything.

Can anybody tell me in what state is our ata ? Does anybody have idea to make ata work again ?

Thanks

Martin

[vmoopeung]

After upgrading an ATA 186 from H.323/SIP to MGCP/SCCP, the ATA can not be configured via the IVR. However, configuration is still possible via the web interface.

You can use the http interface as shown below

http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800c3a50.shtml#task4

[ngss]

The ATA IVR functions should work no matter what protocol it is on. At the very leaat, you should hear the voice prompt.

If you don't hear any thing, I am afraid your ATA is brain-dead. Especially true if the power failure during the upgrade.

May I know, what steps do you took to upgrade it?

What's address of ATA during the upgrade.

Are you still able to ping it?

Thanks

SSng