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Attendant Console Shows Wrong Status!!!!!

pbarman
Level 5
Level 5

‎10-28-2002 07:07 PM - edited ‎03-12-2019 09:20 PM

CCM 3.1.4b and AC 1.1.2. When a user in a hunt group gets a call and hangs up, the AC client console shows the call as still active. The user is having no problem using his phone though. The AC client has to logout and login again, to view the correct status of the user.

This happens intermittently, but sure happens. Is it a bug, and are theer any workarounds.

Thanks!

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smalkeric
Level 6
Level 6

‎11-04-2002 08:38 AM

I believe that is a bug. Go to the Cisco web site and look for the bug tool kit, then search for bugs associated with the AC 1.1.2.

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