Call pick-up notification on display!

[dsohyer]

Hi there, IP telephony will be implemented soon in our office, we would like to know, if there's a way to display a notification of any incoming calls for any phones on a given group with... JUST ONE BUTTON!

ex.: my phone = 333, group is 300 to 350

someone call 349

displayed info on my 7960G = someone calling 301

Action needed:

Press a key to pick-up the line.

[kthorngr]

CallManager will only signal the phone that the call is destined for. CallManager does not signal the other phones in the pickup group with the call information.

Kev

[dsohyer]

thank you for your answers...

back to the question on call pickup:

Is there at least a possibility to get a notification when a person on my group receives a call?

then I can picup his call.

Thank you in advance

David

[kthorngr]

CallManager does not provide an indication to your phone when another phone is ringing in the same pickup group. The only indication is the ringing of the other phone.

Kev

[wedenathfhi]

You said: "The only indication is the ringing of the other phone".

How is that an indicator? In a large cube farm or "real" offices, how does the person in a pickup group know a call is available for pickup?

A blinking light or softkey appearance would be awfully nice.

How can end users submit a request for such a function; preferably added to CM and not something available on future phone sets.

[Benny.Giebens]

What we did to resolve this problem, is to create a line group. All people off one group are in this line group, and all these phones are call forward no aswer to the line group. So if someone calls person a, and he didn't respond,all the phones in the group start ringing.

[wedenathfhi]

What happens to the call after it hits this line group if it's not picked up?

[MARTIN STREULE]

If you have an "overflow" to VoiceMail ports, VM will take the call.

If you have just this line group, there will be a busy signal (which is rather ugly).

You could raise the "RNA Reversion Timeout" to a really high value - so it would ring "forever".

/Martin