callerID unavailable for 2nd channel

[mrugeshpatel_2]

When a call is active on the line and a second call comes in on the 2nd channel of the same line, the caller-id is not displayed.

CallManager version 4.1(3)sr1

[amritpatek]

Is the problem occuring on ISDN link or H.323 link?

[tek]

I would upgrade to 4.1.3sr3b before doing to much debugging.

[mrugeshpatel_2]

This happens internally, only 4-digit extension is seen not the name, although phone configuration has the name in.

[gogasca]

Which phone model and load version?

Please attach the detailed CCM trace.

Include calling|called number and timestamp with a detailed description of call flow.