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Calls Attempted and Calls completed

adeolu_adeoye
Level 1
Level 1

Hi guys,

Could someone please tell me the difference between Calls Attempted and Calls completed. I think call is attempted when a phone goes off hook and goes back on hook without making an end-to-end voice connection.

I was just checking the stats on my network and was amazed at the difference in the value of both parameters. Call Manager tells me that about 1/3 of the calls are not completed.

Regards,

Ade

1 Reply 1

dugrant
Level 4
Level 4

Your guess is correct

-Dustin