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Calls fail due to excessive delay in response from PSTN

6rlopez_2
Level 1
Level 1

We have Call Manager 3.3(2) and a MGCP gateway with one PRI to PSTN and other PRI connecting to a PBX using Q.Sig. The problem is when a PBX phone places a call to an international mobile number, the PSTN takes a lot of time to process the call and as the PBX does not receive any response from the Qsig in 5 seconds it finishes the call. Is there a way that the Call Manager send any signal to the QSig to keep waiting or any other suggestion?

2 Replies 2

ivan.marakovic
Level 1
Level 1

Thanks Ivan for the info.

i have a Service Request open with this issue. trhe problem is for the other PBX. Its T301 expires and they have to change it