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Camera control

WALDO99
Level 1
Level 1

I have a codec plus where my camera control is not saving my default. On camera control I have saved my default to Group but it keeps defaulting to Manual. The way I saved it is on the backend under Cameras> SpeakerTrack >DefaultBehavior > BestOverview. Camera control temporarily worked fine but the following day and switches back to Manual. I have other codec plus units with the same settings which are working fine.... no camera control issue. Any suggestion on what can be causing camera control not to save default?

1 Reply 1

julesjade
Level 1
Level 1

It seems like there might be a configuration or software issue specific to that particular unit. You may want to check for software updates and settings to ensure they match the working units. If the problem persists, consider reaching out to the manufacturer's support for troubleshooting assistance.