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1024
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5
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can't download existing geeting message in cisco unity connection

engreda22
Level 1
Level 1

I need to download a greeting message already exist in the unity connection in call handler

however when I choose the greeting message there is no option to download in the play/record tap

please advise

unity connection version 11

1 Accepted Solution

Accepted Solutions

Nashaatmusa
Level 1
Level 1

Make sure that you are selecting the correct greeting not the main call handle

View solution in original post

2 Replies 2

Nashaatmusa
Level 1
Level 1

Make sure that you are selecting the correct greeting not the main call handle

yes Nashaat ,, I was able to download through the correct call handler -- edit -greeting and save recording as