cannot acces ccp express console icons through browser

[carolann.holmberg1]

i can log onto ccp express but then nothing works. the icons are there but i cannot invoke them. i have level 15 access. not sure what to check as i have tried to google this problem. think it may be related to permission issue but unsure what to check

[Mark Malone]

The first thing i would do when an app that uses http/https is not working right is try a different  browser in case its something to do with the java clear the cache etc make , make sure issue is not local to the pc itself