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Cisco Unity And Cisco Callmanager Intergration

DARVIN.APPANAH
Level 1
Level 1

I can not get the callmanger 3.1 and Cisco Unity 3.1 server to communicate with each other. i configured the voice mail ports on call manager. i have no ports on unity box to configure . I am really stuck at the moment. even our reseller cant help.

I read about tsp might need to be installed to get it to work which is downloadable fron cisco website . but surely this must be built into intial install of unity

cheerrs

1 Reply 1

Christopher McAlpin
Community Manager
Community Manager

No the TSP install is not part of the initial Unity install. You can install it off of Unity CD # 1, it is in the folder called Cisco, or you can download it from CCO.

In Unity 4.x the TSP will be installed automatically when you install Unity.