11-16-2005 06:49 AM - edited 03-15-2019 03:50 AM
Hello all,
I have a problem where i need callers to be able to press 4 and the system will dial extension 250, this extention will be directed to a valcom paging system that will generate warble tone in a plant. The answering party will then just do a pickup 250 and get the call.
I am using the aasample.aef from cisco and it has all of the features i need, i just need to add this little snippet to make everyone happy.
Thanks!!!
11-16-2005 06:54 AM
On the Menu step properties of that script (using the CUE script editor), you should add another option that maps to digit 4. Then under that new branch you can add a "Call Redirect" step, which sends the call to "250". That's all that's needed. If you still have trouble or questions, you can send what you've got to ask-cue-editor@external.cisco.com for help.
11-16-2005 06:57 AM
Sorry guys, the solution presented itself a minute after i posted. I just copied and pasted the transfer to operator strings in and added changed the variable to the correct extension.
Thanks!
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