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Detailed Reporting Software

tracy
Level 1
Level 1

‎03-13-2006 01:09 PM - edited ‎03-13-2019 12:30 PM

What Software are others using to provide better Call Reporting then CDR?

I am needing Multilevel Login

Would like to report Missed Calls

Just looking for a better reporting software then CDR

Tracy

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ebreniz
Level 6
Level 6

‎03-17-2006 01:26 PM

You can use third-party billing software (such as ISI, MDR (Avotus) Switchview, Manitoba Telecom Services Inc. (MTS), or Veramark), but may fail to gather the data to generate billing reports.

CDR data is written to the C:\Program Files\Cisco\CallDetails\BAD directory.

For solution read .

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080220666.shtml

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