Does Softphone 1.2 works with CM 3.2(2c)?

[MARIO PAIVA]

Hi everybody

Does Softphone version 1.2 works with CM 3.2(2c)?

When installing the softphone it asks which version is Call Manager, and it only shows version 3.0 and 3.1.

will it work with version 3.2?

Thanks in advance

MP

[trailman73]

yes, i am using it just fine.

Geoff

[MARIO PAIVA]

Hi Geoff

The Softphone Line Selection is empty, so we can't use it.

Our config is:

CM

Created CTI Port for Softphone

Add DN for CTI

Add user to softphone

PC side

Installed plug-in JTAPI

And Softphone

Thanks in advance

MP

[trailman73]

did you associate the device with the user? Device Association associate the CTI port in there. Not in the Softphone option.

Geoff

[trailman73]

I also forgot, you need to have Enable CTI application checked for the user.

geoff