DX-80 not registering in CUCM after Android software upgrade

[edward.haynes1]

I am working on registering DX-80 to CUCM, without the android upgrade everything seem to be fine no errors and was showing up as a register device. Since upgrading the device with drx80.ce8.2.0 package I am not able to get a mac IP, can't login to Cisco admin, and in CUCM showing as not registered. Has anyone else experience this before?

[Jaime Valencia]

If you're using CE, then you're not using the Android load, and any previous configuration on your CUCM will not work, you need to re-configure the device as Cisco Telepresence DX80, not just DX80.

I'm assuming you're running a version which supports CE devices.

[edward.haynes1]

I have it setup as a Cisco Telepresence DX-80, now when I take a look at it still saying Download status upgrading which is weird.

[Patrick Sparkman]

In addition to what Jaime has mentioned, take a look at DX70 and DX80 Convert Between CE and Android Based Software (CE8.3).

[edward.haynes1]

I used the older version CE8.2.0 software we are running on CUCM system version 10.5.2 would you still recommend CE.8.3?

[Wayne DeNardi]

I'd recommend that you use CE9.0.1 which fixes many of the bugs in CE8.x.

Or wait and use CE9.1.1 which should be coming out shortly and addresses a number of other issues.