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DX80 Background

Justin Ferello
Level 5
Level 5

Hey all,

Has anyone been able to get a background working on a DX80?

I did the following with no success:

  1. Uploaded a 2985x1280x24 picture to all my TFTPs in the Desktops/1600x1280x24 directory
  2. Rebooted all TFTP servers
  3. Created a new common phone profile with the following settings:
    1. Unchecked "Enable End User Access to Phone Background Image Setting"
    2. Entered the file name into the "Background Image" field
    3. Put a check mark in the "Override Common Settings" check box
  4. I then applied the new common phone profile to my DX80, rebooted and still has the blue background???

What am I missing?  Also I tried with the DX80 in simple UI and enhanced UI, no change.

Thanks,
Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

That seems wrong, the size and directory are not the right ones, it should be: 

2985x1080x24

There are a few bugs around this you might want to check

CSCut54061
CSCuv92166
CSCut56222

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

That seems wrong, the size and directory are not the right ones, it should be: 

2985x1080x24

There are a few bugs around this you might want to check

CSCut54061
CSCuv92166
CSCut56222

HTH

java

if this helps, please rate

Jaime,

Thanks for pointing me in the right direction.  I was originally referencing a pre 10.2(4) document and that is where I got the 1600x1080 directory.  Your first bug gave me a hint to check the latest document.

Thanks,
Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ