from the emergency responder admin guide
Identifying Security Personnel (Onsite Alert Personnel)
You must identify your security, or onsite alert, personnel so that you can assign them to your emergency response locations (ERLs). If an emergency call is made from an ERL, the associated onsite alert personnel receive:
•A web-based alert on the Cisco Emergency Responder (Cisco ER) end-user interface.
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Note Cisco ER1.2 supports real-time web-based alerts.
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•An email message. If you use an email-based paging address, the message will result in a page.
•A telephone call indicating that an emergency call was made.
Before You Begin
You must log into Cisco ER with system administrator or ERL administrator authority.
Collect information about all of your onsite alert personnel, including names, telephone numbers, and email addresses. Also, develop a unique identification name for each, if you do not already have one readily available (such as badge number).
Procedure
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Step 1 Select ERL> Onsite Alert Settings.
Cisco ER opens the Onsite Alert Settings page.
Step 2 Enter the unique ID, name, telephone number, and email address of a security or onsite alert person.
Unique ID might be a badge number, email name, or other site-specific unique name. You will use this ID to assign the person to an ERL, so ensure that you use a naming strategy useful to you.
You can use an email-based paging address for the email address, so that onsite alert personnel receive a page rather than an email.
Step 3 Click Insert.
Cisco ER adds the person to the list of onsite personnel. Repeat until you define all security or onsite personnel.
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Tip•To delete a person, first remove the person from all ERL definitions. Then click the delete icon on that person's record on the Onsite Alert Settings page.
•To change a person's information, select the person from the list and modify the information that is presented in the edit boxes at the top of the page. You cannot change a person's unique ID: to change the unique ID, delete the person's entry and create a new one.
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