Extension mobility: Login Unsuccessful - Error 6

[p.abbeel]

Hi,

I am running CCM4.1(3) and tried to enable the Extension mobility feature. Going through the Services button and selecting Extension mobility

(service I created) I receive the following:

"Login response - login Unsuccessful - Error [6]"

Note that I didn't even arrived at entering a user id and password as I only selected the service EM.

The EM trace has only this message to say:

Apr 13 17:44:07.863 CET %EMApp-3-UNK:Error while getting dir handle :DirUser.OperationError

Thanks for any insight,

Peter Abbeel

[p.abbeel]

CCMUser is member of the group "WebUsers".

The group "WebUsers" contain CCMUser, |USR_Guest and |WAM_Guest.

These settings are retrieved through the Computer Managements -> Users/Groups.

[p.abbeel]

The hoteling profile in the DC directory was configured with a hostname. I replaced it with it's corresponding ip address; it presents now:

http:///emservice/EMServiceServlet

Over the weekend I will reboot the cluster.

Allan, thanks a lot for your assistance so far!

Have a great weekend,

Peter