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Extension Mobility - Login Unsuccessful

s-acharya
Level 1
Level 1

‎11-05-2003 02:53 PM - edited ‎03-13-2019 02:25 AM

Some of our users are getting "Login Unsuccessful" error [6] when they try to login into either 7940 or 7960 phone. We checked the device assocation, login parameters, device profile, and default device logoff profile - all these appears to be configured correctly.

Please help

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4 Replies 4

jbond_c24
Level 1
Level 1

‎12-12-2003 02:27 PM

what is the authentication url in enterprise parameters? If it has dns name, change to the ip address of the ccm.

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dearjwe
Level 1
Level 1

‎03-10-2004 09:12 AM

What was your solution to this problem. I am encountering the EXACT same thing?

Thanks,

John

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dearjwe
Level 1
Level 1

‎03-10-2004 09:13 AM

What was your solution to this problem. I am encountering the EXACT same thing?

Thanks,

John

0 Helpful

s-acharya
Level 1
Level 1
In response to dearjwe

‎03-11-2004 05:58 AM

My problem was the know issue - EM service was running off of Subscriber CCM.

Bug ID: CSCec19768

As soon as i took, Subscriber IP reference from Active Directory - the problem went away.

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