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extension substitution in Unity

shouyisun
Level 1
Level 1

We have all the extension and mailbox configured as 3xxx. We want to change them to 4xxx. Is there a utilility can do this instead of going to every subscriber's to change their extension?

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

The bulkEdit utility can do this for you - on the extension tabl you'd strip the leading digit (3) and then prepend the 4 onto it. You may need to do this in tewo steps instead of all at once - there was a bug reported last week trying to do both these operations in one step but I haven't had time to verify/fix it. Be sure to try it on a test subscriber first...

afuller
Level 4
Level 4

Bulk Edit tool found under [Drive]:\Commserver\Utilities.

adam