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High CPU caused by ccm.exe when a call is parked

lkauderer
Level 1
Level 1

‎07-03-2002 08:51 AM - edited ‎03-12-2019 07:39 PM

I am currently running three CM's with 3.0.11, with CM1 having all home office registered to it, CM3 having all remote office phones registered to it and CM2 as a backup for both. We have noticed at random times where a remote office phone will put a caller in park, which will then max out the CPU on CM3. To fix the issue, we stop the CM service which then moves the remote office phones over to CM2. I'm curious as to if anyone has seen this problem before with the CPU maxing out when a call is parked. I have not been able to reproduce the problem which makes the trouble shooting a tad bit more adventurous.

Thanks,

Lee

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k.poplitz
Level 3
Level 3

‎07-10-2002 02:42 PM

Many anomalies have been spotted with parking. CSCdx42135 looks closest to your issue…might do some more in depth bug scrubbing. If its not documented, try to narrow down some factors then give the TAC a call and file a new bug.

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