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How can I monitor Single Inbox / Unified Messaging?

DMill9725
Beginner
Beginner

Hello,

Single Inbox AKA Unified Messaging (receiving e-mails within an e-mail client with voicemails audio files attached) can be seen as a critical function provided by the Cisco telephony suite. I have been looking in to trying to monitor this functionality to know when it is having issues before being reached out to by employees within the organization. Has anyone found a good way to monitor this? If so please share!

Thank you for your time and consideration!

 

 

P.S. I did query TAC for the same but they did not seem to be aware of a solution for this.

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