How do I use Redirecting Number's Mailbox

[steesk01]

Have a IP phone that is forwarding to another phone and then to Unity. I want the call to go to the forwarding phone's Unity mailbox (not the original phone's mailbox). How do I do this?

[kechambe]

There isn't a way to do this. The TSP is hard coded to integrate on the first forwarding station data and to ignore the last forwarding station data. There aren't any plans to change this that I am aware of.

Thanks,

Keith

[steesk01]

We found a way to do this. On Unity 3.3.2 web admin, there is a Call Routing menu that has a "Forwarded Calls" option. You can create a rule to redirect calls from the forwarding station to a specific subscriber. It is working now.

[kechambe]

If you don't have the DN already assigned in Unity and don't mind manually maintaining the table that will certainly work. One other way you could do it is to assign the forwarding station DN as an alternate extension to the mailbox.

Thanks,

Keith