IP Phone requires Authentication

[znaqvi]

Also can you check the follwoing;

When I press Dirrectory or Service button on any of my IP phone it askes me

" Authentication Required"

User name

Password

Can you tell me how would I trun this off so i can directly search names in DC directory without authentication. No external Active directory is configured.

TIA,

[irisrios]

I think the passwords are not in sync. Use the AdminUtility to resync with new password. AdminUtility will be available at C:\Program Files\Cisco\Bin.

[Steven Smith]

If you have an incorrect DC Directory Manager password, you may see this issue. Try running the ccmpwdchanger (ccmpwdchanger from a command prompt).

What version of CallManager are you running?

[zulfi]

CCM is 3.2.2c and admin utility is not compatible with this ver.

Thanks,

[Steven Smith]

did you run the ccmpwdchanger? Can you log into dc directory administrator?

[boloughlin]

We had this same issue when trying to serve services off of a server other than the Callmanager servers. To fix the problem, we had to change the NTFS permissions for IUser_(local machine name). Basically we were allowing anonymous access to the files we were trying to access. It wasn't enough that IIS allowed anonymous use. I don't know if this will help you or not, but it's something to investigate.